Frequently Asked Questions

What is ArborTote?

ArborTote is a trusted provider of advanced tree and lawn nutrient programs. We develop professional-grade products designed to guide homeowners through a structured, seasonal system. Combined with a personalized plan delivered through the ArborIQ app, our all-in-one kits provide complete coverage for your tree and lawn care needs.

Who should use ArborTote products?

Our products are designed for anyone needing reliable tree and lawn nutrient programs.

Everyone!
Homeowners
D.I.Y. ers
Professional Tree, Lawn and Landscape Companies

What makes ArborTote different ?

We don’t sell products, we deliver systems. From formulation to application timing, everything is engineered to work together so you get better results with less effort.

Products & Usage

What types of products does ArborTote sell?

We offer patent pending, science backed products, made in the USA

All in one season all nutrient programs
Deep root feeding solutions
Soil conditioners and biological enhancers
Micronutrient and macronutrient blends
Integrated insect and disease control solutions
Easy-to-use application systems ( no mixing required )

How do I choose the right tree and lawn nutrient products?

ArborIQ eliminates the guesswork by analyzing your property, regional conditions, and environmental factors to generate a precise, data-driven treatment plan. Built by ISA Certified Arborists, the platform diagnoses insects, diseases, and overall plant health, then guides you to the exact products and application timing required. With an integrated educational system tailored to your region and weather patterns, ArborIQ ensures every decision is informed, optimized, and repeatable.

Orders & Shipping

Where do you ship your products?

We currently ship our products across the United States. For international shipping inquiries, please contact us directly.

How long does shipping take for ArborTote products?

Orders are processed within 1–3 business days. Delivery typically takes:

3–7 business days for standard shipping within the U.S.

How can I track my order?

After purchasing your products, you’ll receive a tracking number via email so you can monitor your shipment.

Can I change or cancel my order?

If your order hasn’t shipped yet, we may be able to modify or cancel it. Contact us as soon as possible to update your arborist equipment order.

Returns & Exchanges

What is your return policy?

We accept returns on unused products in original condition within our return window (typically 14–30 days).

How do I return a product?

To return your product:

Email us with your order number
Explain the reason for the return
Follow the return instructions we provide

Do you offer exchanges?

Yes. If you receive defective or incorrect litem, we’ll arrange an exchange quickly.

Payments & Accounts

What payment methods do you accept?

We accept major credit cards and secure checkout options for all purchases.

Do I need an account to order?

No. You can check out as a guest when purchasing online, but creating an account allows for faster checkout and order tracking.

Bulk Orders & Commercial Customers

Do you offer bulk pricing ?

Yes. ArborTote offers scalable bulk pricing programs designed for professionals and growing operations.

Landscape supply companies
Professional tree, lawn, landscape and agricultural companies
Golf courses
Universities and campuses
National suppliers
Retail garden centers

Support & Contact

How can I contact ArborTote?

For questions about products, or orders, contact us at:

Email: Office@ArborTote.com
Hours: 9:00 AM – 5:00 PM

Do you offer customer support after purchase?

Yes. Ongoing support is always available through our chats and also built into the ArborIQ app, providing real-time guidance, application timing, and education to ensure you get the most out of your system and achieve consistent, professional-grade results.